FAQ

Are there any benefits into having my HVAC duct system cleaned?

Heating and Air Conditioning duct systems will collect dust, dirt and debris over years. This matter will lay in your system and little by little will disburse back into your home. Inside your air ducts it is dark and sometimes damp; this is a great place for mold, mildew, bacteria and fungi to form. The removal of such contaminations from the duct system should be #1 priority in improving indoor air quality.

Why should I have my ducts cleaned?

So your family and co-workers will breathe cleaner and healthier air. To help reduce the dust and particulates in your home and office. To improve the efficiency of your heating and cooling equipment.

How should my ducts be cleaned?

The best way is called a Source Removal. The contractor places the system under a negative pressure, using a specialized and powerful vacuum. The vacuum draws air through the ducts, then with different types of pneumatic tools the on-board compressed air dislodges dirt, dust and debris that otherwise will lay in the system, travels down the ducts and into the vacuum hose and empties into the Hi-VAC truck mount unit . Some companies use portable units which must be brought into the home. These units filter all of the dust and debris inside the home. Our Truck Mounted Power Vac Units filter all of the dust and debris outside of the home.

How long should it take to clean an average residential HVAC system?

There are a lot of factors that go into the amount of time needed to properly clean a duct system. How many systems does the home have, the accessibility of the HVAC system, ductwork, manpower. The average three or four bedroom home will take approximately 2 to 3 hours to complete.

How often should my ducts be cleaned?

NADCA recommends every 2 to 3 years. If someone in your home or place of business has asthma or chronic allergies, yearly cleaning may be beneficial.

Will having my ducts cleaned make a mess?

With our HiVAC system all of the dirt, dust and debris are vacuumed back to the truck, outside, where it is captured into a hold compartment. Some companies will use portable equipment which, in most cases, has to be brought inside the home to perform cleaning. This means that all of the dust and debris they remove will be filtered inside the home.

Is it really worth the money?

Many of our customers believe it is, and with the amount of debris we clean out of the trucks collection compartment, we know it’s worth it. You can breathe easier, dust less often and feel better knowing you are breathing cleaner air.

Do you guarantee your work?

Yes. All of our duct cleaning services are guaranteed . We will make every attempt possible to make sure you are completely happy with our service. If you are dissatisfied we will take whatever measure it takes to make sure you are completely satisfied.

If I am having my furnace replaced, should I have the ducts cleaned before, during, or after the installation?

You can have the duct cleaning performed whenever it is convenient for you and your HVAC contractor.

If my home under construction/ being remodeled, should I have the duct cleaning done before or after?

AFTER! Make sure all of the drywall sanding, wood sanding, wood cutting, carpet laying, etc. is completely finished before we come out to clean the air ducts. We call it “Making sure the ‘Dust’ has settled”. We strongly recommend waiting until all of the “dirty work” has been completed.

I am having the carpets cleaned, should I have the ducts cleaned before or after?

BEFORE. We strongly recommend the carpets be cleaned after the duct cleaning mainly because there is a phenomenon referred to as “Candle Sooting” which causes the area around the registers to be stained black. If we clean the air ducts prior to the carpet cleaning then we will remove a majority of this soot so you can keep the carpet cleaner.

What is this black stuff around my registers?

Most of the time this is from a phenomenon referred to as “Candle Sooting”. When candles are burned repeatedly, the soot gets pulled into the cold air returns, moves through the filter, and blows out of the supply side of your HVAC system causing black stains on ceilings, walls, carpet, etc. The best alternative to prevent this is to use soy candles or candle warmers.

Most of the time this is from a phenomenon referred to as “Candle Sooting”. When candles are burned repeatedly, the soot gets pulled into the cold air returns, moves through the filter, and blows out of the supply side of your HVAC system causing black stains on ceilings, walls, carpet, etc. The best alternative to prevent this is to use soy candles or candle warmers.

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